Refund Policy

Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.

If approved, the money will be refunded to your original method of payment within two weeks. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of 3 days for the refund to show up in your bank statement.

For Custom-Made products after you give your approval via email or text, you are no longer eligible to receive a refund unless otherwise determined by our team. To determine your eligibility to receive a refund please contact us @ info@shaneesprints.com or +1 (802)-363-1372 (TEXT ONLY).